Postgraduate Certificate in Interpersonal Conflict Management

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Overview

Learning outcomes

Course content

Conflict Theory and Analysis

Communication Strategies in Conflict Resolution

Mediation and Negotiation Techniques

Ethics and Professionalism in Conflict Management

Cultural Competence in Conflict Resolution

Power Dynamics in Conflict Situations

Emotional Intelligence in Conflict Management

Legal Aspects of Conflict Resolution

De-escalation Techniques in Conflict Management

Trauma-Informed Approaches to Conflict Resolution

Duration

The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months

Course fee

The fee for the programme is as follows:
Fast track - 1 month: GBP £140
Standard mode - 2 months: GBP £90