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Undergraduate Certificate in Customer Service Excellence in Insurance Claims
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Communication in Insurance Claims
2
Understanding Customer Needs
3
Complaint Resolution in Insurance Claims
4
Ethical Practices in Customer Service
5
Data Management in Insurance Claims
6
Problem-Solving Techniques
7
Legal Aspects of Insurance Claims
8
Quality Assurance in Customer Service
9
Negotiation Skills in Insurance Claims
10
Teamwork in Customer Service
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £140
Standard mode - 2 months: GBP £90
Career Path
Key facts
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Why this course
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Frequently asked questions
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Learn customer service skills specific to insurance claims, focusing on providing excellent service to clients in a concise, practical course.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.